i am trying to login my apple id after a long time... but i have forgot the answers of my security questions
i am trying to login my apple id after a long time... but i have forgot the answers of my security questions
now whats the solution
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i am trying to login my apple id after a long time... but i have forgot the answers of my security questions
now whats the solution
See this Apple article:
If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
👉Scroll to Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.
See this Apple article:
If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
👉Scroll to Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.
i got the massage that "we dont have sufficent information to reset your security quetsions"
That means that you didn't provide the correct details to prove who you are. See point 5 & 6.
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5.Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.
6.Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure.
If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)
i have followed all these steps, but i got the massage that "we dont have sufficent information to reset your security quetsions"
i am trying to login my apple id after a long time... but i have forgot the answers of my security questions