You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XS Max won’t make calls but can text

My iPhone XS Max can text but cannot make calls

iPhone XS Max, iOS 16

Posted on Apr 11, 2023 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2023 3:09 PM

iMessages can be sent via Wi-Fi. If you cannot make calls, or send green SMS, check if you are connected to your Carrier. You can see it on the signal bar in the upper right corner of your iPhone.


The image shows the iPhone connected to a Carrier. If you are also connected, you must contact your Carrier - there may be several reasons why you cannot make calls.



You can find more useful information here:

If you can't make or receive calls on your iPhone - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 11, 2023 3:09 PM in response to Wookie2020

iMessages can be sent via Wi-Fi. If you cannot make calls, or send green SMS, check if you are connected to your Carrier. You can see it on the signal bar in the upper right corner of your iPhone.


The image shows the iPhone connected to a Carrier. If you are also connected, you must contact your Carrier - there may be several reasons why you cannot make calls.



You can find more useful information here:

If you can't make or receive calls on your iPhone - Apple Support


iPhone XS Max won’t make calls but can text

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.