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Apple Store

My App Store on my phone is not working. It won’t let me update apps or download any. I can’t even get into the App Store.

Posted on Apr 13, 2023 8:23 AM

Top-ranking reply

Limnos

Level 10

417,907 points

Posted on Apr 13, 2023 8:24 AM

You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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