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Level 1

4 points

Touch id

my iPad always asks for a passcode to open it, just a fingerprint does not work can anyone tell me why please?

iPad, iPadOS 16

Posted on Apr 17, 2023 10:58 AM

Top-ranking reply

Community+ 2024

Level 10

289,780 points

Posted on Apr 17, 2023 4:32 PM

Check your iPad unlock settings:

Settings > TouchID & Passcode > [Use TouchID For] iPad Unlock - set to ON

If set to OFF, you will only be able to unlock your iPad with the device Passcode.

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