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activation lock

it wont unlock i dont know the apple id or password

Apple Watch SE

Posted on Apr 18, 2023 7:11 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 7:18 AM

To unlock the Apple Watch, you need the Apple ID and password of the previous owner, that were used during set up. So you have to contact the previous owner.


What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support (IE)


Then the previous owner has to remove the Apple Watch from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

  

About Activation Lock on your Apple Watch

About Activation Lock on your Apple Watch - Apple Support

 

How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)

 

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

 

See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)



1 reply
Question marked as Top-ranking reply

Apr 18, 2023 7:18 AM in response to jazmine_12

To unlock the Apple Watch, you need the Apple ID and password of the previous owner, that were used during set up. So you have to contact the previous owner.


What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else

What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support (IE)


Then the previous owner has to remove the Apple Watch from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

  

About Activation Lock on your Apple Watch

About Activation Lock on your Apple Watch - Apple Support

 

How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)

 

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.

 

See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)



activation lock

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