Corrupted files (pdf, xls) on iCloud
Hi everyone,
I cannot access a number of pdf or xls files which are stored on iCloud (it may affect other types, but that the main type of files I have). Below is the message error I get:
The file “**********.pdf” could not be opened.
It may be damaged or use a file format that Preview doesn’t recognise.
It is really weird as it seems to only affect files which are from 2019-2022, whereas I can access older or more recent files. The files are said corrupted on Mac, iPhone or on iCloud web portal. When I retrieve the information from Finder, the files on iCloud have the original date, the original modification date and the right size, but I cannot access the file (I have been able to conduct some check with files that were duplicated).
I really need to have access to my old file: it's dramatic as there are files which I are only stored on iCloud...
Has anyone faced this issue? Has anyone been able to resolve it?
Thank you for your help,
Franck
Mac mini, macOS 13.2