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parmasean98 Author

Level 1

4 points

I ordered an iPhone and have not received it

No one was home when the order came so it was taken to the UPS pick up point. When I tracked the shipment it says that the items were received by me. I did NOT go to this store and pick up my phone, I was at work.

I did NOT receive my phone from this store and I DO NOT have possession of this iphone 13. I’ve been trying to contact UPS snd they’ve provide no help except to file a claim which I'm doing right now. Could you please consult me on how to resolve this problem? This may sound rude but If this isn't resolved I need a full refund or a new iphone 13 with all the specs I paid for sent to me immediately.

Sean

[Edited by Moderator]

iPhone 13 Pro

Posted on Apr 27, 2023 12:15 PM

Top-ranking reply

Kurtosis12

Level 9

66,898 points

Posted on Apr 27, 2023 12:19 PM

Apple is not here, this is a user to user forum.

Contact Apple for support and service - Apple Support

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I ordered an iPhone and have not received it

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