New ipad asking for husbands id.
I can't use my new ipad because it keeps asking for my dead hubands apple id! It has set up with my name but I can't get past the request for my husbands id. I have not had this problem when setting up new iphones.
I can't use my new ipad because it keeps asking for my dead hubands apple id! It has set up with my name but I can't get past the request for my husbands id. I have not had this problem when setting up new iphones.
Did you set it up from a backup of another device or using Quick Transfer?
If so, It's possible, there was some app or content on that device, that was downloaded using your husbands Apple ID and would no require it on the new iPad to access. Apps and media such as movies and Tv shows are forever tied to the Apple ID that purchased them and will request its password to access.
If you have not done so already, you can request access to your husband's Apple ID. Click here ➜ How to request access to a deceased family member's Apple account - Apple Support
Did you set it up from a backup of another device or using Quick Transfer?
If so, It's possible, there was some app or content on that device, that was downloaded using your husbands Apple ID and would no require it on the new iPad to access. Apps and media such as movies and Tv shows are forever tied to the Apple ID that purchased them and will request its password to access.
If you have not done so already, you can request access to your husband's Apple ID. Click here ➜ How to request access to a deceased family member's Apple account - Apple Support
Thank you. I have contacted apple to try and get the account closed. As my husband died nearly 8 years ago I have no idea now what app/purchase could be causing the problem.It is very frustrating having a new (and expensive) ipad that I can't use.
New ipad asking for husbands id.