You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am trying to erase my Mac for recycling. It's running macOS High Sierra v10.13.6. None of the suggested methods that I find online work. Help!

How can I erase my Mac that is running on macOS High Sierra v10.13.6 with an Intel processor?


Earlier Mac models

Posted on Apr 28, 2023 12:51 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2023 12:57 PM

See the following Apple Support article for information on erasing a Mac. Skip step 2 as it only applies to newer models and use the other steps instead: What to do before you sell, give away, or trade in your Mac - Apple Support


3 replies

Apr 28, 2023 1:40 PM in response to jhbeirise

If the "Use Disk Utility to erase your Mac" section of Use Disk Utility to erase an Intel-based Mac - Apple Support isn't working, you may either want to reply with more details about what is happening when your turn on your Mac, then immediately press and hold these two keys until you see an Apple logo or other image: Command (⌘) and R. 


With more details, someone here may be able to help.

Or Contact - Official Apple Support


I am trying to erase my Mac for recycling. It's running macOS High Sierra v10.13.6. None of the suggested methods that I find online work. Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.