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Apple ID verification

I don’t have the old number anymore and my old phone is broken. I’m trying to verify my Apple ID on on new phone but it still comes up with sending sms to my old number what can I do.

iPhone 11 Pro Max, iOS 16

Posted on Apr 28, 2023 5:07 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2023 9:25 PM

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


1 reply
Question marked as Top-ranking reply

Apr 28, 2023 9:25 PM in response to prayag295

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


Apple ID verification

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