so how do I reset reset your security questions it takes me around in a loop asking security questions that i have never answered
[Re-Titled by Moderator]
Windows, Windows 10
What does: we don't have sufficient information to reset your security questions mean?
If you are seeing this 'Cannot Reset Apple ID Security Questions' message means that you didn't provide the correct details to prove who you are.
See this Apple article: If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
👉Scroll to Reset your security questions
Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.
Click here for more support and assistance.
Use only IPad now, have to fire up old Mac desk top, can’t get into my email on desk top ! Asking for answer to security question which I can’t find! How do I get that security question so I can answer it.
I spoke with an agent and they asked if I knew anyone else with a apple device. I obviously said no thinking in haste because of the never ending loop I was on but I do know someone. Does anyone know that angle and what they would do in that instance. Maybe send them some sort of pin or link
I am so grateful to apple community, I really didn't know what to do when I could not open my apple ID, I came here and I got a great help, I even chated with Apple costumer case. Thank you guys so so much
I have tried following Apple's recipe to reset my forgotten security questions, but I continue to run into a catch 22... iforgot insists that I answer at least 1 of the security questions (which are now in Chinese due to my account being hacked) before allowing me to reset my questions. Luckily, it's an old unused account, but I would dearly like to lock the hacker out.
I'm OUT OF MY ACCOUNT for more than 2 YEARS!!!
Tried EVERYTHING, including LIVE PHONE SUPPORT!
NO ONE can help me!
My account if very OLD! More than 15 years!!!
After some point (when Apple migrated the accounts from USERNAME to EMAIL) the problems started
NOW, when i try to login (i KNOW my password!!!) Apple asks me for the SECURITY QUESTIONS!
I don't remember setting up ANY security question!
So, when i say "i forgot my security questions" Apple ASKS ME FOR MY SECURITY QUESTIONS TO RESET MY SECURITY QUESTIONS!!!
Is this the WORLD we live in now???? NOT even a LIVE AGENT can resolve this SYSTEM BUG/LOCK/NONSENSE???
The last tip was "try to LOGIN on an Apple device"... i TRIED! Many times! NOTHING WORKS!!!
None of these solutions work
I need to change my mom security question I'm trying to help her to login
Im a developer in Turkey. My account was locked a period ago. Today I unlocked my account.
Now the site asked me for security questions. I cannot remember security questions anwers. What can I do now ?
In my account there is one app already.
I managed to change after a struggle
I want to reset my apple security questions
My Account sequrity questions forgot
I know my apple id but forget my security code please help me sir
Unable to reset apple id security questions
I need to new account
Unable to Reset Apple ID Security Questions
