You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Resetting iPhone password

I am trying to change my passcode on iPhone. Phone wont acknowledge my old passcode when prompted for it so I cam change it. What do I do?

iPhone 13, iOS 16

Posted on May 2, 2023 4:51 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2023 5:34 PM

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉 Reset the Passcode of your iPhone (Without a Computer) Note: All the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


Axel F.

1 reply
Question marked as Top-ranking reply

May 2, 2023 5:34 PM in response to jgreg2188

I understand that you are referring to the passcode that is used to get to the Home Screen of your iPhone. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉 Reset the Passcode of your iPhone (Without a Computer) Note: All the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


Axel F.

Resetting iPhone password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.