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iPad stopped receiving iMessages and FaceTiming

suddenly my iPad won’t send or receive messages or FaceTime. It says send and receive messages from my email address instead of cell phone number

C205X,

Posted on May 4, 2023 4:21 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2023 4:33 AM

If you are experiencing difficulties with both iMessage and FaceTime, you’ll need to follow the guidance outlined here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page:

Official Apple Support


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

1 reply
Question marked as Top-ranking reply

May 4, 2023 4:33 AM in response to Cruise0823

If you are experiencing difficulties with both iMessage and FaceTime, you’ll need to follow the guidance outlined here:

If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page:

Official Apple Support


Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

iPad stopped receiving iMessages and FaceTiming

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