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I mistakenly removed “Workout” shortcut on Apple Watch (SE). I can’t reload it and customer support not responding. Is anyone else having this problem?

I mistakenly removed “Workout” shortcut on Apple Watch (SE). I can’t reload it and customer support not responding. Is anyone else having this problem?

Apple Watch SE

Posted on May 4, 2023 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2023 10:35 AM

See the 'Restore a built-in app that you deleted' section in:

Delete built-in Apple apps from your iPhone, iPad, or Apple Watch - Apple Support


The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


As a last resort, follow the above procedure for unpairing and pairing the watch, but do not restore the backup. Set the watch up as new instead. There should be no loss of Fitness data or Awards since those are stored on the paired iPhone, not the watch.


1 reply
Question marked as Top-ranking reply

May 4, 2023 10:35 AM in response to Bmul00

See the 'Restore a built-in app that you deleted' section in:

Delete built-in Apple apps from your iPhone, iPad, or Apple Watch - Apple Support


The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


As a last resort, follow the above procedure for unpairing and pairing the watch, but do not restore the backup. Set the watch up as new instead. There should be no loss of Fitness data or Awards since those are stored on the paired iPhone, not the watch.


I mistakenly removed “Workout” shortcut on Apple Watch (SE). I can’t reload it and customer support not responding. Is anyone else having this problem?

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