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App won’t shut down

Seems the app won’t close any ideas

Posted on May 5, 2023 7:13 PM

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Question marked as Top-ranking reply

Posted on May 9, 2023 11:24 AM

Best advice for problems with apps not written by Apple is to contact the developer  

How to contact an app developer - Apple Support 


 ... or request a refund

This Apple support Billing Article should facilitate that.

Subscriptions and Billing - Official Apple Support 

Also https://reportaproblem.apple.com 



6 replies

May 6, 2023 7:47 AM in response to Ceegarz

Force close app stuck on screen. 


Press and hold side button until the Medical ID and SOS screen appears. 


Then press and hold Digital Crown til the clock face appears

 Or 

 if the side button is set up to show recents, press it briefly, find the app, swipe it left, tap the big red X 


 If the app concerned is Compass...

To prevent it returning go to

Watch app, General, Return to clock. The general setting should be 2 minutes

Then for Compass in the list below

in "When in Session" section, 

turn off "Return to app"


 

App won’t shut down

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