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"Your account has been disabled in the App Store and iTunes"

Hello everyone,


I'm trying to download an app and I keep getting a message saying "your account has been disabled in the App Store and iTunes" can anyone help or has seen this?


[Re-Titled by Moderator]

Posted on May 10, 2023 8:52 AM

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Question marked as Top-ranking reply

Posted on May 10, 2023 8:53 AM

Hello,


According to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

May 10, 2023 8:53 AM in response to hercidia

Hello,


According to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


"Your account has been disabled in the App Store and iTunes"

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