iPhone screen got damaged after iOS 16.4.1 update

Same thing happened to me. Recently updated to 17.1.2 and was told by Apple I would have to pay an out of warranty $400 to replace the screen. Phone has no physical damage, no water damage, sent a text message, then the entire screen went green. Now it occasionally works but it's filled with lines and it flickers. Very frustrated with Apple in general.

Yes same thing - screen worked perfect - the update broke it

Thank you for reply but it’s not satisfying and convincing at all. Millions other have same issue just after software update and all shows same Green screen. I checked with authorised service Center, Screen needs to replace.

[Edited by Moderator]

I'm sorry to hear about the issue with your iPhone 13 Pro Max. A green screen and damage after a software update does sound unusual. If customer service is not providing assistance, you might consider seeking a second opinion from an authorized repair center or Apple Store to get a more thorough evaluation of the issue. It's essential to have the problem properly diagnosed to determine the cause and potential solutions.

I got the same problems (screen dead with green color & genius bar asked me to repair WITH cost!!!!) for my iphone 13 pro.

from other threads, why free screen replacement after warranty coverage seems appear in US cities only? How about customers elsewhere? apple only want their money?

Same thing thing happened to me. Brand new phone! Happened after an update. Opened WhatsApp and the strobe light show kicked off. Apple of course wanted to make money out of THEIR error saying I damaged my screen and it needs to be replaced… for an arm and a leg. I put my phone in the freezer for 10 minutes because I figured it could just be an overheating issue because my phone felt warmer than usual. Worked! Saved myself £249. Thanks Apple (not!).

I'm sorry to hear that your display got damaged after a software update. Software updates typically shouldn't cause physical damage to your device's display. It's more likely to be a coincidence or unrelated issue. I recommend reaching out to your device's manufacturer or a technician to diagnose and address the display problem.

You're not alone. This is intentional. There isn't much incentive for people to buy new products when their older ones work great. This is engineered to look like physical screen damage. The same exact thing happened to my iphone 14 pro and my girlfriends iphone 14 pro max within the same week after an update. I actually ended up disassembling my phone and confirming this by swapping in a known good display. The "screen damage" is actually being emulated lol.

As of writing this July, im convinced theyre starting the same thing with the apple watches. Just did the newest update to my Watch SE 1st gen and it killed it. Its funny cause the screen works fine for the boot logo.

My Ip 13 pro max screen got turn green too and damaged after update, sucks. Customer service says it is not covered under warranty and its not due to software update....lol.

Mine too

just after an update to iOS 17.5.1 it showed a a vertical screen damage inside in purple and it increases in length each day