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ipad pro mdm removed still getting ipad cannot be restored unknown error (9)

I got my company ipad when I got fired. They have removed the mdm for me. However, it is impossible to restore the ipad! I had to go to recovery mode because I could not get to 'find my ipad' to turn that off. And it goes for a while, updating and stuff. And then it all ends in 'this ipad cannot be restored, unknown error (9)'


Does anyone know what I can do to fix this?


Posted on May 12, 2023 8:34 AM

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Question marked as Top-ranking reply

Posted on May 12, 2023 10:08 AM

Follow the instructions in the Related Article above; if you already tried them, use the 'contact us' link.


If you encounter the activation lock, the company would need to remove it, or ask Apple to and provide proof of purchase.


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ipad pro mdm removed still getting ipad cannot be restored unknown error (9)

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