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iphone 14 pro max don't show names just numbers incoming calls

iphone 14 pro max, with ios 16.5, don't show names just numbers from contacts when receiving incoming calls

iPhone 14 Pro Max, iOS 16

Posted on May 20, 2023 6:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 22, 2023 12:28 PM

Hey Meryllll,


Sounds like you're unable to see your contacts, resulting in only number appearing when people call you. We'd be happy to help out!


To start, go to your Contacts app and confirm that they are appearing there. If not, go back to your Home Screen > Settings > Contacts > Accounts > Tap on the account your contacts are associated with and ensure that Contacts is enabled to sync.


After, check your Contacts app again to make sure the contacts are appearing and then test things out further. For more info on if your contacts aren't syncing, check out: If your iCloud Contacts, Calendars, or Reminders won’t sync - Apple Support


We hope this helps out.


Take care!

5 replies
Question marked as Top-ranking reply

May 22, 2023 12:28 PM in response to Meryllll

Hey Meryllll,


Sounds like you're unable to see your contacts, resulting in only number appearing when people call you. We'd be happy to help out!


To start, go to your Contacts app and confirm that they are appearing there. If not, go back to your Home Screen > Settings > Contacts > Accounts > Tap on the account your contacts are associated with and ensure that Contacts is enabled to sync.


After, check your Contacts app again to make sure the contacts are appearing and then test things out further. For more info on if your contacts aren't syncing, check out: If your iCloud Contacts, Calendars, or Reminders won’t sync - Apple Support


We hope this helps out.


Take care!

May 22, 2023 1:41 PM in response to UTBadger

Unfortunately no. I can see my contacts when I go to the Contacts App, I can see the contact name when I go to messages or even to calls (incoming, outgoing and unanswered). The problem is when I receive a call. Then only the number appears. After rebooting the device the first call I receive shows the name but all the others after that show only numbers.

iphone 14 pro max don't show names just numbers incoming calls

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