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Incoming Facetime doesnt ring? Have checked all settings and done updates but still not working.

My iPad (7th Gen) doesn't ring with incoming calls. Have done all updates and checked settings several times but still no ringing. Can anyone help please?

iPad (7th generation)

Posted on May 20, 2023 6:29 PM

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Question marked as Top-ranking reply

Posted on May 21, 2023 10:42 PM

Hi Irene_MG,

welcome to the Apple (user-to-user) Community.


Re: Incoming Facetime doesnt ring? 


You. might want to check whether Do Not Disturb is on.

If  is highlighted, tap it to turn off Do Not Disturb

(When Do Not Disturb is on,  also appears in the status bar.)


If "Do Not Disturb" was not the problem:

You might want to check the Contact app's details of people who call you on FaceTime, to ensure you have a ring-tone selected for their calls. (If you want you can have a different ring-tone for each person so you will know who is calling by the ringtone.)


Eg: On your iPad:

Go to Contacts, tap a person’s name, tap Edit,

then choose a ringtone and text tone.


All the best :-)

1 reply
Question marked as Top-ranking reply

May 21, 2023 10:42 PM in response to Irene_MG

Hi Irene_MG,

welcome to the Apple (user-to-user) Community.


Re: Incoming Facetime doesnt ring? 


You. might want to check whether Do Not Disturb is on.

If  is highlighted, tap it to turn off Do Not Disturb

(When Do Not Disturb is on,  also appears in the status bar.)


If "Do Not Disturb" was not the problem:

You might want to check the Contact app's details of people who call you on FaceTime, to ensure you have a ring-tone selected for their calls. (If you want you can have a different ring-tone for each person so you will know who is calling by the ringtone.)


Eg: On your iPad:

Go to Contacts, tap a person’s name, tap Edit,

then choose a ringtone and text tone.


All the best :-)

Incoming Facetime doesnt ring? Have checked all settings and done updates but still not working.

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