You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac freezes on incoming call notification

My m1 mb air freezes on incoming calls. I am running macOS 13.2.1.


When I watch videos on YouTube, Netflix, or listen to Spotify and there is an incoming call to my laptop, I cannot pause either of the applications while the incoming call notification is on. I have to accept or reject the call, click on the app, and then pause it.


Is there a way to fix this, as this is annoying? If I remember correctly, before this was not an issue, I could do whatever I wanted on my laptop while the incoming call notification appeared on my MacBook.

MacBook Air 13″, macOS 13.2

Posted on May 21, 2023 3:39 AM

Reply
Question marked as Top-ranking reply

Posted on May 21, 2023 4:56 AM

Q - " My m1 mb air freezes on incoming calls. I am running macOS 13.2.1. "


A - Possible fix, would to update Ventura to current version 13.4


There have been several important Fixes and Security Updates since the release of 13.2.1


The above update may or may not fix this computer issue 🤞


Keep your Mac up to date - Apple Support (CA)


What's new in the updates for macOS Ventura - Apple Support (CA)



PS - Have asked the posting be moved to macOS 13 Ventura for better support


1 reply
Question marked as Top-ranking reply

May 21, 2023 4:56 AM in response to wundershi

Q - " My m1 mb air freezes on incoming calls. I am running macOS 13.2.1. "


A - Possible fix, would to update Ventura to current version 13.4


There have been several important Fixes and Security Updates since the release of 13.2.1


The above update may or may not fix this computer issue 🤞


Keep your Mac up to date - Apple Support (CA)


What's new in the updates for macOS Ventura - Apple Support (CA)



PS - Have asked the posting be moved to macOS 13 Ventura for better support


Mac freezes on incoming call notification

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.