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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I would like to ask for a refund since I didn’t mean to subscribe an app called “Speak&Translate”. After I opened the app, I deleted right away because it didn’t meet my expectations. I’ve already tried to ask for a refund on the Apple support page, but it didn’t let me do it. I’d be happy and grateful if anyone could give me some suggestions of how I’m able to get my refund back🙏
iPhone 12 Pro, iOS 14
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
When you say it didn't let you do it, you need to be more specific than that. Did you not see the subscription (read the link I posted about how to deal with that)? Did you see it but Apple refused a refund (they can do that)?
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
When you say it didn't let you do it, you need to be more specific than that. Did you not see the subscription (read the link I posted about how to deal with that)? Did you see it but Apple refused a refund (they can do that)?
I did all the steps you mentioned but the subscription I would like to ask for a refund wasn’t showing at all, but I did get the invoice from the subscription already. I’m really confused and upset about the situation, and don’t really know what else I can do 😣
The article includes instructions about what to do if you don't see the subscription. Also be aware that fake invoices with bogus links to Apple are a popular way of phishing for information. Do you really see a charge to a card or a deduction from an account?
You need to follow the instructions at Request a refund for apps or content that you bought from Apple - Apple Support
I got the invoice already, and I did follow the instructions but it didn’t work at all. Then I message Apple support team to help me with it but still haven’t got any reply 😣
I would like a refund on the Coin 32.00
my money return back on my card
I would like to ask for a refund!
