You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos App taking 40g of space even after deleting files

I have a problem that’s been ongoing for years.


My Photos, sometimes Other/System Data, takes up insane amounts of my storage on my phone.


currently 44g of my 65g space.


I’ve deleted all my photos and videos on many occasions and still have the same problem.


I’ve been told:

  • It’s a cache problem.
  • Theres a bug / defect.
  • It’s a corrupted data problem.

(All of which Apple is aware of and is “fixing”. Which I’ve been told for years)


and that the only way I can fix it is:

  • Sync my phone using a computer with iTunes. (I don’t have one)
  • Go to an apple/repair store and sync the device there (at my own cost).
  • Factory reset my phone (this is a monthly task at a minimum)


I see this sort of issue all over the place, how is it that there are as many reports of this problem as there are an Apple isn’t seeming to want to fix it? It can’t be to get me to buy more iCloud storage. That doesn’t fix the issue either.

iPhone XS, iOS 16

Posted on May 26, 2023 9:39 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2023 11:37 PM

Fixthisdataissue wrote:


sometimes Other/System Data, takes up insane amounts of my storage on my phone.

If the above does not resolve the issue then...


I would ignore that because this system data will make room when you need more space on your iPhone. These are some cache and temporary files that will be erased by the system whenever you try to save more files.


You may --> Clear Other storage on your iPhone or iPad - Apple Support (IN)


Tap on System Data it will take you to "Other System Data"

Now the question is what is the "Other System Data" storage. Read on...


  • Other System Data: Non-removable mobile assets, like Siri voices, fonts, dictionaries, non-removable logs and caches, Spotlight index, and system data, such as Keychain and CloudKit Database. Cached files can't be deleted by the system.
  • System: Space taken by the operating system. This can vary based on your device and model.


About cached files in "Other System Data"

Finder and iTunes categorize cached music, videos, and photos as Other instead of actual songs, videos, or photos. Cached files are created when you stream or view content like music, videos, and photos. When you stream music or video, that content is stored as cached files on your device so you can quickly access it again.


Your device automatically removes cached files and temporary files when your device needs more space.


If storage on your device differs from what you see in Finder or iTunes

Since Finder and iTunes categorize cached files as Other, reported usage for Music or Videos might differ. To view usage on your device, go to Settings > General > [Device] Storage.


If you want to delete the cached files from your device

Your device automatically deletes cached files and temporary files when it needs more space. You don't need to delete them yourself.



Similar questions

1 reply
Question marked as Top-ranking reply

May 26, 2023 11:37 PM in response to Fixthisdataissue

Fixthisdataissue wrote:


sometimes Other/System Data, takes up insane amounts of my storage on my phone.

If the above does not resolve the issue then...


I would ignore that because this system data will make room when you need more space on your iPhone. These are some cache and temporary files that will be erased by the system whenever you try to save more files.


You may --> Clear Other storage on your iPhone or iPad - Apple Support (IN)


Tap on System Data it will take you to "Other System Data"

Now the question is what is the "Other System Data" storage. Read on...


  • Other System Data: Non-removable mobile assets, like Siri voices, fonts, dictionaries, non-removable logs and caches, Spotlight index, and system data, such as Keychain and CloudKit Database. Cached files can't be deleted by the system.
  • System: Space taken by the operating system. This can vary based on your device and model.


About cached files in "Other System Data"

Finder and iTunes categorize cached music, videos, and photos as Other instead of actual songs, videos, or photos. Cached files are created when you stream or view content like music, videos, and photos. When you stream music or video, that content is stored as cached files on your device so you can quickly access it again.


Your device automatically removes cached files and temporary files when your device needs more space.


If storage on your device differs from what you see in Finder or iTunes

Since Finder and iTunes categorize cached files as Other, reported usage for Music or Videos might differ. To view usage on your device, go to Settings > General > [Device] Storage.


If you want to delete the cached files from your device

Your device automatically deletes cached files and temporary files when it needs more space. You don't need to delete them yourself.



Photos App taking 40g of space even after deleting files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.