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Mail sync between apple devices stopped working

Hi all,


I use a MacBook and an iPhone and I've been using all of my mail accounts through apples mail app for around 6 or 7 years.


A month ago, it suddenly stopped working. When I read or delete an email on my iPhone it is still showing as unread or not deleted, respectively, on my MacBook. This leads up to hundreds of unread mails on my MacBook, which is really annoying and time consuming.


I haven't changed any settings.

I have updated all devices to the most recent version.

I use googlemail as well as other mail account severs.


Thanks in advance for any help!

MacBook Pro 13″, macOS 10.14

Posted on May 31, 2023 1:06 AM

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2 replies

May 31, 2023 11:50 PM in response to carolin226


How to transfer mails from Mac to iPhone , even they are signed in with same Apple ID and password say example1@icloud.com 

In iPhone go to settings > in password and accounts > click on add account you can select the desired account it could be gmail , enter gmail address and password and sign in it will prompt to check calendar , mail , notes , slide the box of it the apps data will start syncing .

There is an option fetch new data - push > in iPhone

You can connect the iPhone and Mac using usb cable and sync them Sync content between your Mac and iPhone or iPad over Wi-Fi - Apple Support

Sync content between your Mac and iPhone or iPad - Apple Support

The mails from Mac / iPhone will sync and take time ( the fastest way is sync complete data ) they will be mirrored , you delete a mail from Mac it deletes in iPhone , make sure all the mails should be read ( no blue dots on each mail message ) Mark emails as read or unread in Mail on Mac - Apple Support


See the articles to delete mails from Mac Delete emails in Mail on Mac - Apple Support

And from iPhone Delete emails on your iPhone or iPad - Apple Support

You mentioned - If I delete mail from the devices the mail stays on the server and does NOT delete from my Mac .

The reason is your primary Apple ID is example1@icloud.com was created from Mac , and your gmail address was configured from it , you are not using primary Apple ID say example2@gmail.com , in case if it was used the syncing will not occur .

The mails will be deleted only from Mac , the iPhone is not a primary device it only syncs and acts as a secondary device .

Just to explain , there is an iPhone and a single Mac that are synced on the same network in an office, the boss has created Apple ID from Mac A ( it's a first device and Apple ID is always created from hardware address of it ) , the other persons on iPhone can only view the synced mails but can also delete from their own device it will be deleted , but not deleted from Mac and gmail server .

The credentials for gmail account / iCloud account are confined to the boss who is the owner of account ,and cannot use his account and make their own see https://support.google.com/accounts/answer/46526?hl=en

Mail sync between apple devices stopped working

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