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i requested a refund for an app that i accidentally bought. It says that its refunded but no money was sent to me and the app is still there. What do i need to do?

i requested a refund for an app that i accidentally bought. It says that its refunded but no money was sent to me and the app is still there. What do i need to do?


Posted on May 31, 2023 4:38 AM

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Question marked as Top-ranking reply

Posted on May 31, 2023 4:42 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item


Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


4 replies
Question marked as Top-ranking reply

May 31, 2023 4:42 AM in response to Refund1dd36

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item


Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


i requested a refund for an app that i accidentally bought. It says that its refunded but no money was sent to me and the app is still there. What do i need to do?

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