You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I just did a reset of my iPhone SE because I was having some issues. Now that everything is back up, the Notifications area of Settings no longer has a toggle switch for Critical Alerts. The DexCom G6 app requires that this toggle be turned on but it’s not there anymore. This is a continuous glucose monitor so I need the app to work -- but it doesn't without the Critical Alerts turned on. Any ideas how to fix this?
iPhone SE (3rd generation)
Can’t turn on critical alerts for Libre sensor Can’t use without turning on
Can’t turn on critical alerts for Libre sensor Can’t use without turning on
JLeilaniT wrote:
No this is an alert that would be in notifications under the particular app. I have restarted and even did the forced restart and no change. Thank you for the ideas though.
You would need to contact the app developer for help with that. But, first, delete the app and re-install it. That will 1)make sure you have the latest version and 2) it often fixes things.
Hello JLeilaniT!
Are you referring to the GOVERNMENT ALERTS found at the bottom of: Settings > Notifications?
If so, then I also have the same problem. This section of alerts is sometimes there, sometimes it isn’t. And I don’t know why this might be. Please try to Restart your iPhone - Apple Support, and see if that won’t bring them back.
If that is to no avail, try a Forced Restart.
Still nothing? Then please tell Apple about this here, and Contact Apple for support and service - Apple Support.
I hope this is helpful. Good Luck!
H1290 wrote:
Thanks Idris! 😊
Critical alerts are a feature that seems to have flown well under the radar. Before the advent of Focus, they were very useful for overriding DND for just that single app. I expect they are less necessary now that you can turn on focus but still allow a particular app to send alerts.
Hello JLeilaniT;
What was the fix for this issue?
After resetting my setting to fix another issue, I now have the same problem. My Dexcom G6 is not showing a "Critical Alert" button. I can see number but I want to sleep.
No this is an alert that would be in notifications under the particular app. I have restarted and even did the forced restart and no change. Thank you for the ideas though.
Thanks Idris! 😊
All the apps I have that use critical alerts have the switch within the app.
Did you re-install the G6 app?
Critical Alerts Setting
