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isela26 Author

Level 1

4 points

Not charging wirelessly

My iPhone 13 Pro Max won’t charge on my Buick enclave charging pad, it’ll charge and stop , tried my sons iPhone 12 and worked perfectly…. Is it my phone or the pad? Need help

Posted on Jun 1, 2023 6:28 AM

Top-ranking reply

Mr-Helper

Level 3

520 points

Posted on Jun 1, 2023 6:33 AM

Hi There,

I would first suggest following the steps in this article: If your iPhone or iPod touch won't charge - Apple Support

It sounds like you are using a 3rd-Party wireless charger. Make sure that the charger is designed to work with iPhone. You may want to try using a MagSafe Charger from Apple to confirm if it is indeed the charger or the iOS device itself.

You may also find this article helpful: How to wirelessly charge your iPhone - Apple Support (CA)

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Not charging wirelessly

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