The iTunes Store app is gone and is not hidden. How can I restore it?

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ByteBite Author

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The iTunes Store app is gone and is not hidden. How can I restore it?

On my Apple TV Box- The iTunes Store app is missing and it is not ”Hide”. How can I restore it?

Apple TV 4K (3rd generation)

Posted on Jun 2, 2023 6:16 PM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

143,118 points

Jun 4, 2023 12:28 PM in response to ByteBite

The A1469 3rd generation model has a pre-configured selection of apps only. Technically, they are server-pushed at startup. They got updated or added through Apple, and adding may have happened with system software updates. Users can show or hide apps, but not add to it (no App Store). When a content provider stops supporting this model (their choice), then Apple may remove the app, as it wouldn’t be functional anymore.

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Answer 2

ByteBite Author

Level 1

4 points

Jun 3, 2023 5:46 PM in response to Urquhart1244

Sorry, “iTunes” was the wrong term, my bad. None of the 3 apps you identified are on my box. My box is model A1469 3rd generation and I just saw in Apple support that I “can only update the built-in apps” BUT… I’ve added over 15 apps in the past- Prime, Netflix, TED, etc but now I cannot add any apps! This is strange- can you explain that? Thank you

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Answer 3

Jun 3, 2023 2:01 AM in response to ByteBite

The iTunes Store app is available for iPhone and iPad, not Apple TV, never was.

The Apple TV box should have apps for App Store, iTunes Movies, and iTunes TV Shows (for select countries).

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The iTunes Store app is gone and is not hidden. How can I restore it?

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