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I know my password but the iPad doesn’t open and it’s came like keyboard not numbers!

I know my password but the iPad doesn’t open and it’s came like keyboard not numbers!

when the ipad closed or iPhone it will be you can write numbers. But my iPad want me to write like a keyboard password I don’t know what should I do I write my all passwords but nothing just ipad unavailable try again in 8 hours!! Please help me

iPad Pro, iPadOS 16

Posted on Jun 6, 2023 3:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 6:13 AM

“Unavailable” generally indicates that you (or someone else) has repeatedly entered an incorrect Passcode. If you have a countdown, you can wait and try again. If you have tried too many times, you’ll have to restore the iPad.


You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device.


iOS/iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple



AppleID


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support



2 replies
Question marked as Top-ranking reply

Jun 7, 2023 6:13 AM in response to Lara_Alshehri5

“Unavailable” generally indicates that you (or someone else) has repeatedly entered an incorrect Passcode. If you have a countdown, you can wait and try again. If you have tried too many times, you’ll have to restore the iPad.


You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device.


iOS/iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple



AppleID


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support



I know my password but the iPad doesn’t open and it’s came like keyboard not numbers!

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