Why am I disabled from the App Store?

Why am I disabled from the App Store? How can I become able again to use the services that I have paid for?

iPhone 14 Plus, iOS 16

Posted on Jun 7, 2023 1:39 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2023 1:41 PM

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


2 replies
Question marked as Top-ranking reply

Jun 7, 2023 1:41 PM in response to Jrc1026

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


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Why am I disabled from the App Store?

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