You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deceased loved one’s iPhone locked

My deceased son’s iPhone 5 and Mac laptop are locked and we don’t know the passcode or his Apple ID password. We only know his Apple ID. Can his Apple ID be used with another phone number? Any suggestions on what to do to get them opened will be appreciated!

iPhone 12 mini, iOS 16

Posted on Jun 7, 2023 2:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 2:57 PM

Sorry for the loss.

See -> How to request access to a deceased family member's Apple account

How to request access to a deceased family member's Apple account - Apple Support


4 replies

Deceased loved one’s iPhone locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.