You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macbook air won't start up

how do I power on my macBook Air....charge cable is green but it won't open a screen

MacBook Air 13″, macOS 10.14

Posted on Jun 9, 2023 4:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2023 10:20 PM

notatechyonappletree Said:

"macbook air won't start up: how do I power on my macBook Air....charge cable is green but it won't open a screen"


Links for reference...

Troubleshooting Mac Power:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer to Power:





2 replies
Question marked as Top-ranking reply

Jun 9, 2023 10:20 PM in response to notatechyonappletree

notatechyonappletree Said:

"macbook air won't start up: how do I power on my macBook Air....charge cable is green but it won't open a screen"


Links for reference...

Troubleshooting Mac Power:

A. Black Mac Screen:

Go Here: If your Mac doesn't Turn On or Start Up - Apple Support

Using External Devices: Try Resetting the SMC and NVRAM, but this time, using an external keyboard. Connect an external monitor and see if you get an output.


B. Mac Power Issues:

Try a New Charger:

If it is currently charging from a charger, then use a new charger:


C. A Few Links to Refer to Power:





Jun 9, 2023 10:13 PM in response to notatechyonappletree

Hi,

If your MacBook Air has Intel processor, resetting SMC could solve your issue.

Reset the SMC of your Mac - Apple Support

If it doesn't help, you'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


macbook air won't start up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.