You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID photo reverts my initials on iPhone account but not on my Mac account

Why does my photo revert to my initials on my iPhone apple account, but doesn’t change on my MacBook apple account?



[Re-Titled by Moderator]


iPhone XS, iOS 16

Posted on Jun 12, 2023 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2023 3:01 PM

Krysvt79 wrote:

Why does my photo revert to my initials on my iPhone apple account, but doesn’t change on my MacBook apple account?


Verify your photo is included in your Contacts.app on your iPhone

Add or change contact pictures in Contacts on Mac



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support




1 reply
Question marked as Top-ranking reply

Jun 23, 2023 3:01 PM in response to Krysvt79

Krysvt79 wrote:

Why does my photo revert to my initials on my iPhone apple account, but doesn’t change on my MacBook apple account?


Verify your photo is included in your Contacts.app on your iPhone

Add or change contact pictures in Contacts on Mac



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support




Apple ID photo reverts my initials on iPhone account but not on my Mac account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.