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naina22 Author

Level 1

4 points

iOS updates issue

Although my internet is working properly, I am receiving an alert that the software update verification failed because my phone is not connected.

iPhone 12 Pro, iOS 14

Posted on Jun 13, 2023 4:45 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Jun 13, 2023 4:48 PM

naina22 Said:

"iOS updates issue: Although my internet is working properly, I am receiving an alert that the software update verification failed because my phone is not connected"

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Troubleshooting iOS Update Issues:

A. Disconnect forma VPN:

Are you connected to a VPN? If so, disconnect from it.

B. Use my User Tips:

Computer: Update your iPhone Using a Computer - User Tip
Cellular: Use an iPhone 12 or later, that is using 5G, in order to update over Cellular - User Tip

C. IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

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iOS updates issue

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