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I can’t download music. I only have 5 devices attached to my Apple ID

I can’t download music. Tells me I have too many devices but I only have 5

iPhone 14 Pro, iOS 16

Posted on Jun 14, 2023 9:22 PM

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Question marked as Top-ranking reply

Posted on Jun 14, 2023 10:07 PM

So, in your case, in Download and Purchases/Managed Devices/ you see the message: "5 devices are associated with this Apple ID and can download purchases or subscription content"?


And if you click on "Manage Devices" all of your actual 5 devices are listed?





5 replies

Jun 14, 2023 10:38 PM in response to Sarahj583

If you still can't download music and you did not use another Apple ID on your device in the past, you should use this link to contact the official Apple Support about that.

Only they can look into your personal details to find the issue:

Contact Apple Support


Or give them a call by selecting the phone number for your region from this Apple page:

Phone numbers Apple Support

I can’t download music. I only have 5 devices attached to my Apple ID

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