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Desktop Icons Disappearing

Ever since I updated to Ventura 13.4 all of the desktop icons on my MacBook Pro randomly disappear. Everything is normal and then -pow - the only icon on my desktop is the hard drive. If I reboot the Finder everything comes right back, but I have to do this a couple of times a day, every day -and that's not how it's supposed to work.


I saw an older thread about a similar issue, but it got bogged down by someone thinking that the files themselves were being moved around, rather than just the icons disappearing.


Is anyone else having this issue -or better yet, does someone have a fix that actually resolves the problem so I'm not having to reboot my Finder all the time?

MacBook Pro 15″, macOS 13.4

Posted on Jun 16, 2023 8:21 PM

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Posted on Jan 9, 2024 1:05 AM

When the Finder misbehaves, as is the case, sometimes it is because of corrupted preferences.


It may help to delete the plist file:


1) In Finder, press Command-Shift-G and paste

~/Library/Preferences/com.apple.finder.plist


2) Drag the file out of the folder; you can put it in the trash or somewhere else for now


3) Press Command-Option-Escape, select Finder in the list and click Relaunch.


A new plist file is created. If the problem goes away, there you have it (though of course, since this is intermittent, you may need to wait a while to be sure).

If the problem persists and you are so inclined, you can put the plist file back.

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Question marked as Top-ranking reply

Jan 9, 2024 1:05 AM in response to finniii

When the Finder misbehaves, as is the case, sometimes it is because of corrupted preferences.


It may help to delete the plist file:


1) In Finder, press Command-Shift-G and paste

~/Library/Preferences/com.apple.finder.plist


2) Drag the file out of the folder; you can put it in the trash or somewhere else for now


3) Press Command-Option-Escape, select Finder in the list and click Relaunch.


A new plist file is created. If the problem goes away, there you have it (though of course, since this is intermittent, you may need to wait a while to be sure).

If the problem persists and you are so inclined, you can put the plist file back.

Jan 8, 2024 6:22 PM in response to dialabrain

UPDATE: Still no solution to the problem, but I have more information.


When the icons disappear (which they continue to do two or three times a month) the icon for my external hard drive remains in place. If I open that drive and drag any file to the desktop, all of the original desktop icons are restored. That suggests to me that there is some sort of corruption in the Finder or Desktop file/preferences. I've never been able to determine what triggers the problem, but the current workaround is simple and quick. I had hoped that a MacOS update would resolve it, but I have done several (including the changeover to Ventura) without it being fixed.

Apr 3, 2024 7:26 AM in response to Luis Sequeira1

First, I follow these instructions:


In Finder, press Command-Shift-G and paste

~/Library/Preferences/com.apple.finder.plist


Then, I see in finder, one folder labeled "ByHost." It is both next to, and also contains, some two hundred or so files that all end in ".plist"


Do you recommend I drag the "ByHost" folder into the trash or any specific file?

Apr 3, 2024 7:06 AM in response to TeddyFM

TeddyFM wrote:

Hi Luis,

Thank you.

When you describe step 2 -- "Drag the file out of the folder," which file do you mean? I'm unable to find any with the word "desktop" included in the preferences.


I mean drag the file to move it somewhere else - the way we usually move files in the Finder.

You can drag it to the trash if you want. Or drop it on the actual desktop.

Or you can select it and press Command-delete - this also moves the file to the trash.


The point is removing the file from the Preferences folder, so it won't be used. A new file with default settings is created in its place automatically once you relaunch Finder.

The point is that if the existing plist file is corrupted it can cause problems. By removing it we hope that the issue gets resolved.

May 25, 2024 5:07 PM in response to finniii

Thank you very much. This worked like a charm for me. I stumbled upon this fix after spending an afternoon on the phone with Apple Support and reinstalling my OS. They ran out of ideas and steered me toward getting the hardware tested, which for me means taking my computer to a 3rd party tech about 60 miles away.


Your fantastic help saved me untold time and money. I'm extremely grateful.

Desktop Icons Disappearing

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