You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID set up

When I put card information in it says I have to contact iTunes support for a review to even save the info into my Apple ID without a card it won’t let me download any apps


Posted on Jun 23, 2023 6:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2023 6:29 PM

steffanie115 Said:

"Apple ID set up: When I put card information in it says I have to contact iTunes support for a review to even save the info into my Apple ID without a card it won’t let me download any apps "

-------


Contact Apple Support:

Do as instructed, and contact Apple Support. There is an error setting up your Apple ID.


Troubleshooting a Declined Method of Payment:


A. Add, then Delete.

You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, add the new method of payment, and then remove the one that is currently in there. Add a payment method to your Apple ID - Apple Support


B. If Declined:

Go Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

C. Contact Apple Support:

For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Jun 23, 2023 6:29 PM in response to steffanie115

steffanie115 Said:

"Apple ID set up: When I put card information in it says I have to contact iTunes support for a review to even save the info into my Apple ID without a card it won’t let me download any apps "

-------


Contact Apple Support:

Do as instructed, and contact Apple Support. There is an error setting up your Apple ID.


Troubleshooting a Declined Method of Payment:


A. Add, then Delete.

You need at least one Method of Payment assigned to your account. This is because even free apps have their option for internal purchases. So, add the new method of payment, and then remove the one that is currently in there. Add a payment method to your Apple ID - Apple Support


B. If Declined:

Go Here: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


No Success?

C. Contact Apple Support:

For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Apple ID set up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.