You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 call volume is extremely low.

iPhone 11 call volume is extremely low. I cannot hear unless I put the call on speaker. How do I fix this?

iPhone 11

Posted on Jun 23, 2023 8:23 PM

Reply
2 replies

Jun 24, 2023 12:57 AM in response to AFL-0317

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support



There are several potential reasons for distorted voice calls on an iPhone. Here are some common factors that can contribute to this issue:

  1. A weak or unstable cellular network signal can result in voice call distortion. If the signal strength is low, the audio quality may suffer, leading to distortion, dropouts, or static during calls.
  2. High network traffic or congestion can affect voice call quality. When there are too many users trying to access the network simultaneously, it can result in degraded call quality or distortion.
  3. It's recommended to keep your iPhone's software up to date and regularly check for app updates.
  4. If you are using a Bluetooth headset or speakerphone during calls, interference or compatibility issues can lead to distorted audio. Try disconnecting any connected Bluetooth devices and check if the voice quality improves.
  5. Voice call distortion can also be attributed to problems on the network provider's end. Temporary network outages, infrastructure issues, or maintenance work can affect call quality in specific areas or during certain times.


If you're experiencing persistent voice call distortion on your iPhone, it's recommended to troubleshoot the problem by following these steps:


  1. Check your network signal strength and switch to a different location if possible to see if the issue persists.
  2. Restart your iPhone to refresh the software and temporary settings.
  3. Disable any Bluetooth devices connected to your iPhone during calls and check if the distortion improves.
  4. Verify that your iPhone's software is up to date and install any available updates.
  5. Contact your network provider to inquire about any known issues in your area.
  6. If the problem persists, consider contacting or visiting an Apple authorized service center to diagnose and address any hardware-related problems.


Jun 24, 2023 12:57 AM in response to AFL-0317

What Call? On an iPhone, you can make and receive various types of calls. Here are the different types:


  1. These are standard voice calls made over the cellular network. They utilize your carrier's voice network to connect you with other phone numbers.
  2. FaceTime Audio allows you to make voice calls over Wi-Fi or cellular data using your internet connection. It provides higher audio quality compared to traditional cellular calls.
  3. FaceTime Video enables you to have video calls with other FaceTime users. It uses the front or rear camera on your iPhone to transmit live video during the call.
  4. VoIP (Voice over Internet Protocol) calls use internet connectivity to make phone calls. Apps like Skype, WhatsApp, Viber, and Google Hangouts utilize this technology, allowing you to make voice and video calls over the Internet.
  5. Some carriers support Wi-Fi calling, which allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular coverage. This can be useful in areas with weak cellular reception.
  6. The App Store offers numerous calling apps that utilize different technologies. These apps can provide additional features and options for making calls, such as international calling, call recording, and more.


It's important to note that the availability of certain call types may depend on your iPhone model, iOS version, and carrier.


iPhone 11 call volume is extremely low.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.