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Level 1

4 points

cannot access app store tho the internet is working fine

My internet is working fine but app store is repeatedly saying ‘cannot connect to app store’

i have restarted the ipad, tried different network, but nothing is working

iPad, iPadOS 16

Posted on Jul 1, 2023 11:57 AM

Top-ranking reply

Level 10

208,965 points

Posted on Jul 1, 2023 12:25 PM

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

If you can't connect to the App Store, iTunes Store, or other Apple services

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

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