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report an app

i have 2 apps that won't let me cancel their payments. it is costing me $. i had to cancel my credit card. how do i report them?


the app won't let me cancel them from within the app either. very scammy!!!

iPhone 12 Pro, iOS 16

Posted on Jul 3, 2023 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2023 11:26 PM

Hi lvero23,

welcome to the Apple (user-to-user) Community.


Re: "report an app" :


How to: Find the URL for an app in the App Store to report a concern - Apple Support

______________________

Re: how do i report them?


Report a problem:

https://reportaproblem.apple.com/?s=6

_____________________________________________________________________

Re: "the app won't let me cancel them from within the app either"


What to do: If you want to cancel a subscription from Apple - Apple Support


More info: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support

__________________________________________________________________________________


If an app-developer has your money (ie not Apple) you could try cancelling on their website.

How to contact an app developer - Apple Support

or

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor

Contact a third-party vendor - Apple Support

______________________________________

More support:

App Store Support Website (info / support / contact)

App Store - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jul 3, 2023 11:26 PM in response to lvero23

Hi lvero23,

welcome to the Apple (user-to-user) Community.


Re: "report an app" :


How to: Find the URL for an app in the App Store to report a concern - Apple Support

______________________

Re: how do i report them?


Report a problem:

https://reportaproblem.apple.com/?s=6

_____________________________________________________________________

Re: "the app won't let me cancel them from within the app either"


What to do: If you want to cancel a subscription from Apple - Apple Support


More info: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


How to: Request a refund for apps or content that you bought from Apple - Apple Support

__________________________________________________________________________________


If an app-developer has your money (ie not Apple) you could try cancelling on their website.

How to contact an app developer - Apple Support

or

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor

Contact a third-party vendor - Apple Support

______________________________________

More support:

App Store Support Website (info / support / contact)

App Store - Official Apple Support


All the best :-)

report an app

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