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My account is disabled in appstore

Cannot add new payment method

disabled in appstore

iPhone 14 Pro Max, iOS 16

Posted on Jul 3, 2023 2:26 PM

Top-ranking reply

Level 10

418,879 points

Posted on Jul 3, 2023 2:31 PM

Hello,

With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.

If it is another reason, post with more details.

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