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My account is disabled in appstore

Cannot add new payment method

disabled in appstore

iPhone 14 Pro Max, iOS 16

Posted on Jul 3, 2023 2:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2023 2:31 PM

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


1 reply
Question marked as Top-ranking reply

Jul 3, 2023 2:31 PM in response to alimardon1975

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself.


Tap or click here to be taken directly to the people helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


If it is another reason, post with more details.


My account is disabled in appstore

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