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Refund not Received Although Approved

So I requested a refund a little less than a week ago. When I revisited the refund site, it said the purchase was refunded June 30th, and the status is refunded, however I did not receive any money back. One thing I did do however was remove the card from the apple ID used for the purchase. I was wondering how I would go about receiving the money?

iPad, iPadOS 16

Posted on Jul 4, 2023 12:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 12:46 PM

One thing I did do however was remove the card from the apple ID used for the purchase.


If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

👉 If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 

1 reply
Question marked as Top-ranking reply

Jul 4, 2023 12:46 PM in response to muzammil199

One thing I did do however was remove the card from the apple ID used for the purchase.


If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

👉 If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

 

Here's how long it takes for a refund to appear on your account or statement:

Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.

 

Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.

 

All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.

 

Refund not Received Although Approved

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