You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac mini sound stops going to headphone jack

On my Mac Mini running latest Ventura OS, I have external speakers plugged into the headphone jack. They work for a while and then stop with the sound coming from the internal mini speakers. I check the sound settings and it still says external headphones. If I unplug the Jack and plug it back in, the sound once again comes through the external speakers. Ideas?

Mac mini, macOS 13.4

Posted on Jul 5, 2023 8:04 AM

Reply
4 replies

Jul 5, 2023 8:21 AM in response to foims

foims wrote:


I understand that you're experiencing an issue with your Mac Mini where the sound stops going to the headphone jack and instead comes from the internal speakers. I'd be happy to help you troubleshoot this problem.

Here are a few suggestions you can try:

1. Check the connection: Ensure that the headphone jack is securely plugged into the Mac Mini. Sometimes a loose connection can cause audio issues. You can try gently wiggling the jack to see if the sound intermittently switches between the headphone and internal speakers.

2. Verify sound settings: Open "System Preferences" from the Apple menu and select "Sound." Make sure that the output device is set to "Headphones" or "External Speakers" rather than the internal speakers. If it's already set correctly, try changing it to the internal speakers, then back to the headphones or external speakers to see if it resolves the issue.

3. Restart the Mac Mini: Sometimes, a simple restart can fix various software-related problems. Go to the Apple menu and choose "Restart" to reboot your Mac Mini. After it restarts, check if the sound is consistently routed to the headphones.

4. Reset NVRAM/PRAM: Resetting the non-volatile random-access memory (NVRAM) or parameter random-access memory (PRAM) can help resolve certain audio-related issues. Shut down your Mac Mini, then turn it back on and immediately press and hold the Command + Option + P + R keys on your keyboard. Keep holding them until you hear the startup chime for the second time, then release the keys. Your Mac Mini will restart, and you can check if the sound behaves as expected.

5. Test with different headphones/speakers: If possible, try using different headphones or speakers to rule out the possibility of a hardware problem with the current set of external speakers you're using.

If none of the above steps resolve the issue, it's worth considering updating your Mac Mini's software to the latest version. You can check for available updates by going to the Apple menu, selecting "System Preferences," and clicking on "Software Update."

If the problem persists, you may want to consider contacting Apple Support or visiting an Apple Store for further assistance, as they can provide specialized guidance based on your specific Mac Mini model and software version.

I hope these suggestions help you resolve the sound issue with your Mac Mini. If you have any further questions or need additional assistance, feel free to ask.


  1. The connection is fine.
  2. Settings are correct as stated earlier.
  3. I have rebooted. Same problem exists.
  4. From what I’ve read in these forums, my M2 mini does not have NVRAM/PRAM like older Intel Macs do.
  5. Don’t have different speakers but these worked fine on my old iMac.


Guess I’ll call Apple Support since I have AppleCare.

Jul 5, 2023 8:06 AM in response to kentmcpherson


I understand that you're experiencing an issue with your Mac Mini where the sound stops going to the headphone jack and instead comes from the internal speakers. I'd be happy to help you troubleshoot this problem.


Here are a few suggestions you can try:


1. Check the connection: Ensure that the headphone jack is securely plugged into the Mac Mini. Sometimes a loose connection can cause audio issues. You can try gently wiggling the jack to see if the sound intermittently switches between the headphone and internal speakers.


2. Verify sound settings: Open "System Preferences" from the Apple menu and select "Sound." Make sure that the output device is set to "Headphones" or "External Speakers" rather than the internal speakers. If it's already set correctly, try changing it to the internal speakers, then back to the headphones or external speakers to see if it resolves the issue.


3. Restart the Mac Mini: Sometimes, a simple restart can fix various software-related problems. Go to the Apple menu and choose "Restart" to reboot your Mac Mini. After it restarts, check if the sound is consistently routed to the headphones.


4. Reset NVRAM/PRAM: Resetting the non-volatile random-access memory (NVRAM) or parameter random-access memory (PRAM) can help resolve certain audio-related issues. Shut down your Mac Mini, then turn it back on and immediately press and hold the Command + Option + P + R keys on your keyboard. Keep holding them until you hear the startup chime for the second time, then release the keys. Your Mac Mini will restart, and you can check if the sound behaves as expected.


5. Test with different headphones/speakers: If possible, try using different headphones or speakers to rule out the possibility of a hardware problem with the current set of external speakers you're using.


If none of the above steps resolve the issue, it's worth considering updating your Mac Mini's software to the latest version. You can check for available updates by going to the Apple menu, selecting "System Preferences," and clicking on "Software Update."


If the problem persists, you may want to consider contacting Apple Support or visiting an Apple Store for further assistance, as they can provide specialized guidance based on your specific Mac Mini model and software version.


I hope these suggestions help you resolve the sound issue with your Mac Mini. If you have any further questions or need additional assistance, feel free to ask.



May 26, 2024 12:07 PM in response to kentmcpherson

I had the same problem with my Mac Mini. The headphone jack stopped working. The headphones were OK, when unplugged the internal speakers worked fine. Had a long chat with apple support, went through all the obvious methods, no solution. They suggested I bring the unit in for repair. I went back to system settings-sound-output and started moving the output volume controller, which was set at full volume, back and forth and all of a sudden the headphone jack worked fine. Celebrated with cookies and ice cream.

Mac mini sound stops going to headphone jack

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.