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my siri dosent work when i say hey siri at all whether i restart it or not

my siri dosent work when i say hey siri at all whether i restart it or not

iPhone 6s, iOS 12

Posted on Jul 6, 2023 8:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2023 8:35 PM

Please check the internet connectivity on your device. Siri needs the internet for some commands. Please refer to the pic below (iPhone 12 Pro iOS 16)




Probably your device may not be connected to the internet.



Connecting to Wi-Fi is the first part and then getting connected to the Internet is the second

  1. If you are connected to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Internet Over Wi-FI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


Recommended settings for Wi-Fi routers and access points



For your Internet connection.

  • Over Cellular/Mobile: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over Wi-Fi: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support

4 replies
Question marked as Top-ranking reply

Jul 6, 2023 8:35 PM in response to lhumes234

Please check the internet connectivity on your device. Siri needs the internet for some commands. Please refer to the pic below (iPhone 12 Pro iOS 16)




Probably your device may not be connected to the internet.



Connecting to Wi-Fi is the first part and then getting connected to the Internet is the second

  1. If you are connected to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


Internet Over Wi-FI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


Recommended settings for Wi-Fi routers and access points



For your Internet connection.

  • Over Cellular/Mobile: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
  • Over Wi-Fi: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support

Jul 6, 2023 8:35 PM in response to lhumes234

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.


You need to mention which part of the article was not clear to you.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


my siri dosent work when i say hey siri at all whether i restart it or not

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