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philpott15 Author

Level 1

4 points

iphone has never been backed up

iphone has never been backed up, unable to update

Posted on Jul 14, 2023 10:23 AM

Top-ranking reply

IdrisSeabright

Level 10

168,323 points

Posted on Jul 14, 2023 11:12 AM

If it has never been backed up, now would be a good time to do that.

How to back up your iPhone, iPad, and iPod touch - Apple Support

Once you have done that, try to update the phone. If it doesn't work, please post back with the specifics. Where is the update failing? Are you getting any error messages?

iphone has never been backed up

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