You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Keep getting ‘Unable to Install Update - An error occurred installing iPadOS 16.5.1’
[Image Edited by Moderator to Remove Personal Information]
iPad Pro (2nd generation)
Hi Rksjackson,
Welcome to Apple Support Communities. With the error message you're seeing for the installation of iPadOS 16.5.1, we recommend to remove and download the update again. This may help you to complete the installation for the latest version of iPadOS. Here the steps:
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
* Update your device using a Mac with macOS Catalina or later
* Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.
Following these steps can help and is outlined in this article: If your iPhone or iPad won't update - Apple Support
Kind regards.
Hi Rksjackson,
Welcome to Apple Support Communities. With the error message you're seeing for the installation of iPadOS 16.5.1, we recommend to remove and download the update again. This may help you to complete the installation for the latest version of iPadOS. Here the steps:
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
* Update your device using a Mac with macOS Catalina or later
* Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Learn how to use recovery mode if your computer doesn't recognize your device or your screen is stuck on the Apple logo for several minutes without a progress bar.
Following these steps can help and is outlined in this article: If your iPhone or iPad won't update - Apple Support
Kind regards.
Hello Rksjackson,
We're so glad to hear that this issue was resolved! If you need anything in the future, please reach back out.
Have a good day and thanks again for contacting Apple Support Communities.
Hello Rksjackson,
We're so glad to hear that this issue was resolved! If you need anything in the future, please reach back out.
Have a good day and thanks again for contacting Apple Support Communities.
Hey thanks - deleting the update and re-downloading did the trick.
👍🏻
Keep getting ‘Unable to Install Update - An error occurred installing iPadOS 16.5.1’
