You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello I have an error when try to restore my iphone 6s

I plug in my 6s iphone, and turn to recovery mode. When I tried to update from my MAC I got error "The iPhone “iPhone” could not be updated. An unknown error occurred (9). 0693.0000".

Then when I tried to Restore and Update I also get another error "The iPhone “iPhone” could not be restored. An unknown error occurred (9). 0665.0000"

Help to recover my iphone.

Earlier iPhone models

Posted on Jul 22, 2023 6:20 AM

Reply
3 replies

Hello I have an error when try to restore my iphone 6s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.