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xgadget Author

Level 1

6 points

iMac Big Sur update to iMac OS Ventura "Finding update".

Hi,

I have a 2017 iMac that is still on MacOS Big Sur, and I'm trying to download MacOS Ventura. When I try and download it through System Preferences>Software Updates, it does not find any updates for the computer, and when I go to the App Store and search MacOS Ventura, it appears, and I press on view, and then get. Next, a System Preferences window opens that displays "Finding Update" with the blue loading bar at the bottom. It never finds the update, and just keeps on displaying the same thing.

Cheers.

[Image Edited by Moderator to Remove Personal Information]

Posted on Jul 22, 2023 7:49 PM

Top-ranking reply

dialabrain

Level 10

125,111 points

Posted on Jul 22, 2023 8:51 PM

Try upgrading while in Safe Mode.

Use safe mode on your Mac - Apple Support

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iMac Big Sur update to iMac OS Ventura "Finding update".

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