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Returning Edu Macbook

I am a college student, just bought a MacBook air. I have already used it. It comes with edu price (cheaper than the normal price) and a $200 gift card. But I want to return it. Can it be return? Is the 200 dollars gift card can be returned as well?

Posted on Jul 22, 2023 7:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 8:11 PM

harrydepoet Said:

"Returning Edu Macbook : I am a college student, just bought a MacBook air. I have already used it. It comes with edu price (cheaper than the normal price) and a $200 gift card. But I want to return it. Can it be return? Is the 200 dollars gift card can be returned as well?"

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Troubleshooting Refunds:


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
8 replies
Question marked as Top-ranking reply

Jul 22, 2023 8:11 PM in response to harrydepoet

harrydepoet Said:

"Returning Edu Macbook : I am a college student, just bought a MacBook air. I have already used it. It comes with edu price (cheaper than the normal price) and a $200 gift card. But I want to return it. Can it be return? Is the 200 dollars gift card can be returned as well?"

-------


Troubleshooting Refunds:


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jul 22, 2023 8:10 PM in response to harrydepoet

My understanding is that you can return the Mac, but you're not going to get a free $200 gift card out of the deal.


Back to School - Terms and Conditions - Education - Apple


"PROCEDURES RELATED TO PRODUCT RETURNS AND EXCHANGES:

Returns and exchanges are subject to the policy of the Qualifying Location where the purchase was made. The Promotion Product received with the purchase of an Eligible Product must be returned with such Eligible Product in order to receive a full refund for that purchase. If the Promotion Product is missing, is not returned, or has been redeemed, the full original value of the Promotion Product will be deducted from the exchange or refund of the Eligible Product."






Returning Edu Macbook

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