You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
It is a new phone and after setting with new carrier and also setting up e-mail, the phone is now not functioning at all.
iPad Pro, iPadOS 13
You are not following the instructions correctly.
Quick volume up
Quick volume down
Hold the side button down until the Apple logo appears. The "slider" is not the Apple logo.
(You are not holding down the side button long enough. Ignore the slider and keep holding the side button until the Apple logo appears. This might take another 10-15 seconds or more)
You are not following the instructions correctly.
Quick volume up
Quick volume down
Hold the side button down until the Apple logo appears. The "slider" is not the Apple logo.
(You are not holding down the side button long enough. Ignore the slider and keep holding the side button until the Apple logo appears. This might take another 10-15 seconds or more)
Thank You. I actually did that and it reset my phone. It just goes to prove that even when you think you are following directions, you can miss the point entirely. We all need to slow down, listen and read carefully and follow the directions to the T.
My phone is frozen I tried the quick up volume and down volume and the slide to turn off appeared. But the slide doesn’t function
